Exploring the Art of Feedback in a Culture of Collaboration
AT RUNROOM LAB’s
At Runroom LAB’s open event Constructive Conversations: The Art of Giving Feedback, we joined forces with Verbalima co-founders Víctor Lemus and Guillem Daniel to explore what feedback really is, and how it can become a tool for collaboration, rather than a trigger for tension.
The session combined real-life scenarios, experiential exercises, and simple yet powerful frameworks inspired by Management 3.0 and Nonviolent Communication. Together, we explored how to approach feedback not just as a tool, but as a practice of connection, clarity, and shared growth.
Objectives
01. Demystify feedback and turn it into a collaborative tool
02. Explore common barriers to giving and receiving feedback
03. Offer a framework for constructive, emotionally intelligent communication
04. Create a shared language around feedback that empowers mutual understanding
05. Reframe difficult conversations as opportunities for growth
An immersive and hands-on learning experience
We invited the Runroom community into a dynamic experience, grounded in real challenges and delivered through participatory learning.
Core Framework
We worked with the WRAP feedback model and elements of Nonviolent Communication to create clarity around the difference between judgment and observation, between blame and ownership.
From Feedback to Dialogue
We practiced how to offer feedback that isn’t about “fixing” others, but about building understanding. The intention behind the message matters and so does the climate we create.
Emotional Ownership
Participants explored how to take responsibility for emotions and connect them with specific, observable situations. For example, shifting from “you make me nervous” to “when I lack clarity, I feel confused and frustrated.”
PAC Model by Eric Berne
We explored the Parent-Adult-Child framework to better understand the relational dynamics at play in feedback. From savior to rebel to adult each pattern brings a different energy, and we learned to choose consciously.
Key Takeaways
Feedback is a shared act of building, not judging. It's not praise vs. criticism, but Glow & Grow, reinforcing strengths while fostering growth. With curiosity and empathy, feedback becomes collaboration. Though social conditioning shapes how we respond to authority, we can unlearn it, and create space for clarity, connection, and progress.
